CanadaBuys #UWORFPCN-1888

Cloud-Based Facility and Recreation Management Solution for Western University

Western University is seeking a cloud-based facility and recreation management solution to modernize its recreation operations. - Government buyer: - University of Western Ontario, Procurement Services office, London, Ontario - OEMs and vendors: - No specific OEMs or vendors are named in the solicitation - Products/services requested: - Cloud-based facility and recreation management system to replace Fusion OnPrem - Must support: - Membership management - Program registrations - Facility bookings - Camp registration - Physical access control (including iClass GH cards) - Custom reporting and granular access permissions - Mobile-friendly interface - Integration requirements: - Single Sign-On (CAS/Duo) - PeopleSoft Registrar database - Compliance and hosting: - 100% PCI-DSS compliance - Data hosting and disaster recovery within Canada - Data privacy and regulatory compliance - User base: - Over 150 internal users - 45,000 annual members - Additional requirements: - Technical and operational training - Ongoing support - Redundant systems for disaster recovery - Unique or notable requirements: - Canadian data residency for hosting and disaster recovery - Integration with university SSO and registrar systems - Support for iClass GH card access control - Custom reporting and granular permissions - Mobile-friendly user experience - System must be fully PCI-DSS compliant - Contract duration: - 36 months with options to extend

Description

Western University is seeking a cloud-based facility and recreation management solution to replace its aging on-premise system. The solution should manage memberships, program registrations, facility bookings, camp registration, and physical access control for the Western Student Recreation Centre and associated facilities. Key requirements include 100% PCI-DSS compliance, integration with central services like Single Sign-On and PeopleSoft, a mobile-friendly interface, self-service capabilities, real-time reporting, and support for online payments. The system must be cloud-based, support SSO with 2FA, and provide granular access permissions among other capabilities.

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