SAM #36C26226Q0787

VA Loma Linda Healthcare System Seeks FEDRAMP Physician Scheduling System (QGenda or Equal)

The Department of Veterans Affairs is seeking market research responses for a comprehensive, FEDRAMP-compliant physician scheduling system for the VA Loma Linda Healthcare System. - Government Buyer: - Department of Veterans Affairs, Network Contracting Office 22 (Long Beach, CA and Gilbert, AZ offices) - OEMs and Vendors: - QGenda (explicitly referenced as OEM) - Equivalent solutions from other OEMs are permitted - Products/Services Requested: - QGenda Sched Automation FR activation (one-time fee) and annual term licenses for multiple clinical departments (e.g., Anesthesia, Medicine, GYN, Lab/Pathology, ENT, Neurology, SICU, Urology, General Surgery/Thoracic/Vascular, Podiatry, Emergency Medicine) - Licenses required for various user types: providers, fee-based, intermittent, residents/students/trainees, nurses/techs - Quantities include, for example, 190 Medicine users, 26 Anesthesia OR users, 25 Emergency Medicine users, and others - QGenda On-Call FR activation and annual licenses (per bed, 212 beds) - Vocera Integration Annual Support & Maintenance - QGenda Clinical Solutions Consultant services (72 hours/engagements) - Travel & Expenses (not to exceed, billed per Federal Travel Regulation) - Unique/Notable Requirements: - Only new equipment is acceptable; no refurbished or used products - Vendors must be OEMs or authorized dealers/distributors/resellers (verification required) - System must be FEDRAMP certified (with valid ATO or achieved within six months) - Must support US-based dedicated support, web and mobile access (iOS/Android), advanced scheduling automation, multi-tier approvals, real-time tracking, VA Single Sign On and Vocera integration, robust reporting, user permissions, shift swaps, time tracking with geo-verification, and ticket creation for schedule changes - Must meet all regulatory requirements for medical devices - Period of Performance: - Base year with four option years; annual licenses and one-time activation fees; some items are annual subscriptions - Place of Performance/Delivery: - VA Loma Linda Healthcare System, Jerry L. Pettis VA Medical Center, 11201 Benton Street, Loma Linda, CA 92357-1000

Description

THIS REQUEST FOR INFORMATION (RFI) SOURCES SOUGHT IS ISSUED SOLELY FOR MARKET RESEARCH AND PLANNING PURPOSES ONLY AND DOES NOT CONSTITUTE A SOLICITATION

1. Responses to this Sources Sought must be in writing. The purpose of this Sources Sought Announcement is for market research only to make appropriate acquisition decisions and to gain knowledge of Small Businesses, including Service-Disabled Veteran-Owned Small Businesses and Veteran-Owned Small Businesses (SDVOSB/VOSB), who are interested in submitting proposals for this procurement and who are capable of performing the work required for this procurement.

2. The suggested NAICS for this requirement is 561110 Office Administrative Services.

3. The Contractor shall deliver QGenda (OR EQUAL) Physician Scheduling System (FEDRAMP) B+4OYs that can meet the required Salient Characteristics (see attached Draft) to VA Medical Center located at 11201 Benton Street, Loma Linda, CA 92357-1000.

4. The required services shall be provided by the contractor along with all resources necessary to accomplish the deliverables described in Statement of Work (SOW). See attached Draft SOW.

5. Interested and capable Contractors are encouraged to respond to this notice not later than Friday, May 22, 2026, at 4:30 PM Pacific Time (PT), by providing the following information via email only to Dyne.Kim@va.gov.

(a) Company name (b) Address (c) Point of contact (d) Phone, fax, and email of primary point of contact (e) Contractor's Unique Entity ID (SAM) number (f) Type of small business, if applicable (e.g., Service-Disabled Veteran-Owned Small Business (SDVOSB), Veteran-Owned Small Business (VOSB), 8(a), HUB-Zone, Woman Owned Small Business, Small Disadvantaged Business, or Small Business). (g) Statement indicating whether your company is considered small under the size standard for the NAICS code identified under this RFI. Responses are welcome to specify a different NAICS in which they could meet this requirement. (h) Statement indicating the brand name, model, and product description of the QGenda (OR EQUAL) Physician Scheduling System (FEDRAMP) B+4OYs product you intend to provide for this procurement. (i) Statement indicating the name of the company whose QGenda (OR EQUAL) Physician Scheduling System (FEDRAMP) B+4OYs product you intend to provide, the country of origin for the product, and whether the manufacturer is a small business under the relevant NAICS code. Please elaborate on the applicability of the Buy American Statute and/or Trade agreements. (j) Statement indicating whether you are an authorized distributor of the QGenda (OR EQUAL) Physician Scheduling System (FEDRAMP) B+4OYs product. If providing a product manufactured by another company, include an approval letter from the manufacturer. Answer questions regarding firm size, trade practices, ownership, and compliance with the OEM requirements. (k) Statement indicating if you have a current contract to provide the product under GSA FSS, VA NAC, NASA SEWP, or other federal contracts. Include contract details and product listing status. (l) Statement indicating the estimated number of calendar days after receipt of order (ARO) to deliver the product. (m) General pricing for your product. This information will be used for VA internal market research purposes and will not be shared. Include a detailed list of items with description/part number, quantity, unit of measure, unit price, and total amount.

n. Provide documented self-attestation/certification that the product meets any regulatory expectations by the U.S. Government, such as FDA classifications for medical devices.

o. A capability statement demonstrating your experience with reference contracts that meet the requirements. Provide detailed information for each reference, including: Legal name of the entity Contract number Details of specific tasks performed Contract dates Contact information for verification

Note: The information is required for the government to evaluate small business capabilities and determine set-aside eligibility. Failure to submit complete information may be viewed as a lack of capability.

5. All Offerors must be registered in the System for Award Management (SAM) at https://www.sam.gov, including Representations and Certifications.

--End of Sources Sought Announcement--

DISCLAIMER

This RFI is issued solely for information and planning purposes only and does not constitute a solicitation. All proprietary information will be handled accordingly. Responses are not offers and cannot be accepted to form a binding contract. Responders are responsible for all expenses associated with responding to this RFI.

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