Quebec SEAO #CRW105275

Qualification for Dispute Resolution and Conflict Management Services for SAAQ

This opportunity is a qualification notice from the Société de l’assurance automobile du Québec for specialized dispute resolution and conflict management services. - Government Buyer: - Société de l’assurance automobile du Québec (SAAQ) - Contracting office located at 333, boul. Jean-Lesage, E-5-30, Québec, QC - Services Requested: - Professional services for dispute resolution, mediation, admissibility analysis, and investigations - Focus on handling formal complaints or grievances related to harassment (psychological, sexual, or incivility) in the workplace - Services must comply with SAAQ's policy and guide for prevention and treatment of incivility, conflicts, and harassment - Geographic Scope: - Services may be required in multiple regions across Québec, including Bas-Saint-Laurent, Saguenay–Lac-Saint-Jean, Mauricie, Estrie, Outaouais, Abitibi-Témiscamingue, Côte-Nord, Nord-du-Québec, Gaspésie–Îles-de-la-Madeleine, Chaudière-Appalaches, Laval, Lanaudière, Laurentides, Montérégie, and Centre-du-Québec - No specific OEMs or vendors are named, as this is a qualification for professional service providers - Submissions accepted electronically or on paper - Contract value is not specified

Description

This qualification notice aims to create a list of specialized service providers in dispute resolution and conflict management who may receive mandates from the Société de l’assurance automobile du Québec. The mandates involve dispute resolution, mediation processes, admissibility analysis, and investigations related to formal complaints or grievances concerning harassment. These services are provided in accordance with the policy on prevention and treatment of incivility, conflicts, and psychological and sexual harassment at work. The contract value is not specified, and submissions can be made electronically or on paper.

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