Opportunity

Michigan VSS #RFP-171-260000001667-1

Michigan DTMB RFP for IT Service Management (ITSM) Solutions and Services

Posted

July 03, 2017

Respond By

February 11, 2018

Identifier

RFP-171-260000001667-1

NAICS

541512, 541513, 541519

The Michigan Department of Technology, Management and Budget (DTMB) is seeking proposals for IT Service Management (ITSM) solutions and related services to enhance the state's technology management capabilities. - Government Buyer: - Michigan Department of Technology, Management and Budget (DTMB) - Products/Services Requested: - Comprehensive IT Service Management (ITSM) solutions - May include ITSM software, implementation, support, and consulting services - Detailed requirements outlined in business specification workbooks and pricing documents - OEMs and Vendors: - No specific OEMs or vendors are named in the solicitation - Notable Requirements: - Submission of required and optional business specification workbooks - Detailed pricing information must be provided - Solutions must address the full scope of ITSM needs as described in the RFP - Procurement is conducted via the Michigan state procurement portal

Description

This solicitation is for IT Service Management (ITSM) services issued by the Department of Technology, Management and Budget (DTMB). The RFP aims to procure ITSM solutions to support the state's technology management needs. The solicitation includes detailed business specification workbooks and pricing documents to guide prospective bidders. The response deadline is February 10, 2018, and the procurement is conducted through the Michigan state procurement portal.

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