Utah Public Procurement Place U3P #RA26-132

SLVECC Tow Application Software and Services Solution Solicitation

SLVECC is seeking a comprehensive software and services solution to modernize tow application and dispatch support across its consortium: - Government Buyer: - Salt Lake Valley Emergency Communications Consortium (SLVECC) - Procurement Officer: Tyson Montoya - Solution Requirements: - Software platform for tow application services - Law-enforcement tow rotation administration - Dispatch support workflows - Private property impound (PPI) processing - Compliance-document management - Public-facing vehicle-search tools - Integration with Versaterm CAD (interface not required at proposal, but must be pursued if selected) - Implementation, training, support, maintenance, documentation, data migration, configuration, and reporting services - Operational Scope: - Must support approximately 55,000 towing events annually - Shared-service operational model with negotiated shared-revenue contract structure - Notable Requirements: - Offerors propose contract term and renewal options - Pricing must cover full term, including escalations - No specific OEMs or vendors named; open to all qualified providers - Place of Performance: - Salt Lake Valley Emergency Communications Center, 5360 S Ridge Village Drive, West Valley City, Utah 84118

Description

The Salt Lake Valley Emergency Communications Consortium (SLVECC) is soliciting sealed proposals for a comprehensive software and services solution for tow application services, law-enforcement tow rotation administration, dispatch support workflows, private property impound processing, compliance-document management, public-facing vehicle-search tools, and associated implementation, integration, support, and reporting services. The solution aims to improve operational efficiency, reduce non-emergency workload on emergency communications personnel, support public-safety agencies and contracted tow providers, and create an auditable, sustainable operating model for tow-related services across the consortium. The estimated operational volume is approximately 55,000 towing events annually. Proposals are due by June 12, 2026, and the award announcement is expected on June 30, 2026.

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