CanadaBuys #20143842

CSSDA Cisco Telephony License and Support Renewal

This opportunity involves the renewal of licenses and support for Cisco telephony equipment for the Centre de services scolaire des Affluents (CSSDA), a Canadian educational agency: - Government Buyer: - Centre de services scolaire des Affluents (CSSDA), a public education authority in Quebec - OEMs and Vendors: - Cisco (Original Equipment Manufacturer) - Products/Services Requested: - Renewal of Cisco Collaboration Enterprise Agreement support, covering all IP phones and voice mail boxes - Renewal of Cisco contact center support for 1 supervisor and 9 agents - No specific part numbers or equipment quantities provided; focus is on software licenses and support services - Unique/Notable Requirements: - Cisco is the only specified OEM; support must cover all CSSDA establishments in the Lanaudière region - Contract duration is 36 months - Procurement is open and competitive under Canadian trade agreements (CFTA, CETA) - Place of Performance: - All CSSDA establishments in the Lanaudière region, Quebec - Contracting office located at 81, rue de Normandie, QC, J6A 7B3, Canada

Description

The Centre de services scolaire des Affluents (CSSDA) is soliciting bids to renew licenses and support for Cisco brand telephony equipment for a duration of three years. The contract includes renewal of the Cisco Collaboration Enterprise Agreement support program covering all IP phones and voice mail boxes, as well as renewal of Cisco contact center support for one supervisor and nine agents. The contract duration is from June 25, 2026, to June 24, 2029, and applies to all CSSDA establishments in the Lanaudière region. The procurement method is competitive open bidding under Canadian trade agreements including CFTA and CETA.

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