SAM #2026-JE-02

DOE Seeks Modernization of Landline Telecommunications Circuits and Services Across Multiple Facilities

The Department of Energy (DOE), through Mission Support & Test Services, LLC (MSTS), is seeking a comprehensive modernization of landline telecommunications circuits and services across multiple DOE and national security facilities. - Government Buyer: - U.S. Department of Energy (DOE) - Mission Support & Test Services, LLC (MSTS) - Facilities/Locations Covered: - Nevada National Security Site (NNSS) - North Las Vegas Facility (NLV) - Remote Sensing Lab at Nellis AFB (RSLN) - Remote Sensing Lab at Andrews AFB (RSLA) - Special Technologies Lab at Santa Barbara (STL) - Livermore Operations (LO) - Los Alamos Operations (LAO) - Products/Services Requested: - Modern, highly reliable landline telecommunication circuits and services - New transport/delivery circuits (fiber, ethernet, SIP) - On-premises vendor equipment (router, session border controller, etc.) - T1/PRI handoff - Direct Inward Dialing (DID) and 800# service - Local and long-distance dialing - Support for secure General Dynamics vIPer phones - Faxing and POTS line replacement - Web-based status and reporting tools - Spam call blocking - 911 support - U.S.-based support staffed by U.S. citizens - Solution must support over 1.5 million calls annually and more than 25,000 DIDs - OEMs and Vendors: - General Dynamics (vIPer phones referenced as a supported device) - No other specific OEMs or vendors named - Unique/Notable Requirements: - Support for secure communications (General Dynamics vIPer phones in secure mode) - U.S.-based support and staffing - High reliability and 24x7 mission support - Modernization and replacement of all traditional landline circuits - Web-based management and reporting tools

Description

Background

The Nevada National Security Site (NNSS) is a U.S. Department of Energy, National Nuclear Security Administration (NNSA) installation, operated by Mission Support and Test Services, LLC (MSTS or CONTRACTOR), comprising approximately 3,561 square kilometers (1,375 square miles) of federally owned land located in southeastern Nye County, Nevada. Located approximately 105 kilometers (65 miles) northwest of Las Vegas, Nevada, the NNSS is accessed from U.S. Highway 95, which roughly forms the southern boundary of the site.

The MSTS also operates the North Las Vegas Facility (NLV); the Remote Sensing Lab at Nellis AFB, North Las Vegas, NV (RSLN); the Remote Sensing Lab at Andrews AFB, Maryland (RSLA); Special Technologies Lab at Santa Barbara, CA (STL); Livermore Operations at Livermore, CA (LO); and Los Alamos Operations at Los Alamos, NM (LAO).

MSTS currently utilizes a centralized VoIP based phone system with traditional landline telecommunication services for processing in and outbound calls.  Each location currently has its’ own access circuits to provide localized service and survivability.  There are no public access circuits at the NNSS.

Objective

MSTS requires a single vendor solution for the replacement of all traditional landline telecommunications circuits with highly reliable, modernized telecommunication circuits and service delivery capable of supporting up to 24x7 mission needs.  Any solution design should consider reliability, cost, complexity, local site survivability, any service level agreements, and 911 support.

Description of Work

The DOE has multiple locations that utilize landline telecommunications access circuits and services, LAO, LO, NLV, RSLA, RSLN, and STL, with a total call volume of more than 1.5 million calls annually.  There are more than 25,000 DID’s supported.  MSTS is seeking a long-term subcontract. 

MSTS will require the subcontractor to provide a solution design that shall address the modernization of the landline telecommunication circuits and services and specifically address the following:

Single vendor solution, for all ordering, billing, inquiries, and support. U.S. based support, requiring U.S, citizens Provide new transport/delivery circuits, ie. fiber/ethernet/SIP Provide on-prem vendor equipment, ie. router, SBC, etc. T1/PRI final handoff to the customer equipment Provide incoming DID service Provide incoming 800# service Provide local, 800, and long-distance dialing Services shall support General Dynamics vIPer phones – secure mode Services shall support faxing Provide POTS line replacement solution Provide web-based status, reporting, and automated or manual call redirection tools Blocking of spam/auto-dialed calls 911 support billing should be organized by locatio

Potential Offerors shall be able to provide records of performance and Notice of Violation records.

Responses to this notice should include the following:

Company name and Unique Entity Identifier (UEI) to confirm company is registered in the System for Award Management (SAM.gov) Company business size for NAICS code 517810 Capability statement and/or brochure or applicable past performance information that demonstrates that the service can be provided by your company.

General Conditions

The submission of a response to this opportunity does not create any implied or express contract between an Offeror and MSTS obligating MSTS to review or evaluate the sources sought or to make an award in accordance with the evaluation and selection criteria specified herein. The sources sought and the information specified herein are strictly for the convenience of MSTS.  By submitting a response to this opportunity, Offerors acknowledge and agree that they shall not be entitled to any compensation, damages or remuneration of any kind whatsoever in the event that MSTS fails to follow, or deviates from, these sources sought.

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