Colorado VSS #RFP-IHGA-2026000210-6

Call Center Administration and Maintenance for LEAP HEAT Program

This opportunity seeks a contractor to manage and maintain the LEAP HEAT Help Call Center for the agency in Denver, Colorado. - Government Buyer: - Agency: Jones - Location: Denver, Colorado - Scope of Work: - Administration and maintenance of the LEAP HEAT Help Call Center - Services include handling inquiries, providing assistance, and ensuring operational continuity for the LEAP HEAT program - Products/Services Requested: - No specific products or part numbers; focus is on service provision - No quantities specified - Unique or Notable Requirements: - Compliance with HIPAA and federal health information privacy standards (as indicated by required HIPAA Business Associate Agreement) - Adherence to supplemental federal award provisions and personal services contract requirements - OEMs and Vendors: - No specific OEMs or vendors are named in the solicitation - Attachments: - HIPAA Business Associate Agreement - Supplemental federal award provisions - Personal services contract template - Multiple addenda

Description

This solicitation is for the administration and maintenance of the LEAP HEAT Help Call Center. The work involves managing the call center to support the LEAP HEAT program. The solicitation is issued by the agency named Jones and requires responses by July 9, 2018. Multiple attachments related to the solicitation are provided for review.

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