Opportunity
Alachua County Opengov #SS- ITA 26-604-PM
Single Source Maintenance and Support for Solacom Guardian 911 System
Posted
May 05, 2026
Respond By
May 20, 2026
Identifier
SS- ITA 26-604-PM
NAICS
541512, 541513
This opportunity involves a single source procurement for maintenance and support of the Solacom Guardian 911 emergency communications system for Alachua County Fire Rescue. - Government Buyer: - Alachua County Board of County Commissioners (Fire Rescue department) - OEMs and Vendors: - Allerium (formerly Solacom/Comtech) – manufacturer of Guardian suite - Kraus Associates dba AK ASSOCIATES – sole authorized provider - Products and Services Requested: - Guardian emergency 911 telephone system - Guardian Messenger (text-to/from-911) - Guardian Map system - Additional Guardian system components, modules, upgrades, or enhancements - Managed services for system support - Cybersecurity services - Unique Requirements: - All Guardian products must be procured and supported through AK ASSOCIATES to ensure compatibility and system integrity - Guardian Map system is uniquely compatible with existing Guardian Call Handling system - Previous attempts to use third-party solutions failed due to incompatibility - Procurement is justified as single source due to integrated nature of Guardian suite - Place of Performance: - Alachua County Fire Rescue, Gainesville, FL
Description
Alachua County Board of County Commissioners intends to procure maintenance, purchasing, and support services for the Solacom suite of products, including the Guardian emergency 911 telephone system, Guardian Messenger, managed services, cybersecurity services, Guardian Map system, and additional system components or upgrades. The procurement is justified as a single source acquisition because all Guardian products operate as an integrated suite requiring procurement through AK Associates to ensure compatibility and system integrity. The Guardian Map system is uniquely compatible with the existing call handling system, and previous third-party solutions were unsuccessful. The procurement will be conducted as a single source contract with Kraus Associates dba AK ASSOCIATES.