New York State Contract Reporter #2134719

New York State Seeks Re-TRAC Connect Software Subscription and Support

New York State is seeking a one-year subscription and support services for the Re-TRAC Connect Leader Account, a software solution developed by Emerge Knowledge Design Inc., to support compliance with the NYS Electronic Equipment Recycling and Reuse Act. - Government Buyer: - New York State Office of General Services (OGS), Business Services Center, on behalf of the NYS Office of Information Technology Services and Department of Environmental Conservation (DEC) - OEM Highlight: - Emerge Knowledge Design Inc. is the sole OEM for the Re-TRAC Connect solution - Products/Services Requested: - Re-TRAC Connect Leader Account Subscription (1 annual license) - Provides online data collection, reporting, analytics, and custom report development - Includes one configured program for compliance tracking - Technical Support and Maintenance Services - 24/7 software availability (excluding scheduled maintenance) - Daily data backup, disaster recovery, software updates, and remote training - Professional Services - Program manager training, account management, client support, and project reporting - Notable Requirements: - All services and support are to be provided remotely - The solution must be available 24/7, with maintenance scheduled outside business hours - Bid price must be all-inclusive (delivery, customs, etc.) - No MWBE or DBE goals are set for this procurement - Delivery/Performance Location: - DEC Office of Information Technology Services, CNSE ZEN Building, 201 Fuller Road, 2nd Floor, Desk 004, Albany, NY 12203 - Estimated contract value: $50,000 to $125,000

Description

The New York State Office of General Services (OGS) Business Services Center (BSC), on behalf of NYS Office of Informational Technology Services, is accepting bids for Re-Trac Connect Leader Account Subscription for delivery to Albany, New York. Re-TRAC Connect is a product that helps the Department of Environmental Conservation comply with the NYS Electronic Equipment Recycling and Reuse Act by providing online data collection, reporting, and analytics. The contract includes software license, technical support, updates, training, and professional services. This is a discretionary procurement with a one-time purchase planned from one supplier.

View original listing