SAM #36C25926Q0396

Maintenance Services for Astanza EthereaMX Dermatology Laser at Oklahoma City VA

This opportunity involves maintenance and support services for a specialized dermatology laser at a federal healthcare facility: - Government Buyer: - Department of Veterans Affairs, Network Contracting Office 19 (NCO 19), Greenwood Village, CO - OEM and Equipment Details: - Astanza Laser is the OEM for the EthereaMX ND-YAG dermatology laser - Equipment: Astanza EthereaMX ND-YAG laser at Oklahoma City VA Health Care System - Requested Services: - Comprehensive maintenance and corrective repair services - Preventive maintenance performed by OEM-trained technicians - 24x7 emergency phone support - Full parts coverage and provision of OEM software updates - Service modifications as needed for safety or reliability - Substitute equipment must be provided if repairs exceed a reasonable timeframe - 95% equipment uptime guarantee required - Compliance and Standards: - All services and staff must comply with AAMI-ANSI, IAHCSMM, US FDA, CDC, CDRH, ISO (9001:2008 and 13485:2003), ASQ, and OSHA standards - Notable Requirements: - Only OEM-trained technicians may perform work - All preventive maintenance must follow OEM intervals - This is a market research notice, not a formal solicitation - Place of Performance: - Oklahoma City VA Health Care System, 912 NE 13th Street, Oklahoma City, OK 73104 - Contracting Office: - Network Contract Office 19, 6162 S Willow Dr Suite 300, Greenwood Village, CO 80111

Description

Veterans Affairs is seeking a contractor to provide continued support, maintenance and service on the EthereaMX dermatology laser at the Oklahoma City VA Health Care System.

Equipment: The following equipment requires support, maintenance and service including components, hardware, and parts.

Equipment Description Brand & Model Original Equipment Manufacturer (OEM) LASERS: ND-YAG Astanza EthereaMX Astanza Laser

SUMMARY OF REQUIREMENTS Contractor shall provide OEM-trained technicians to perform OEM-standard services on equipment listed above. Services on the equipment include maintenance support, corrective maintenance repair, 24x7 emergency phone support, provision of parts (comprehensive parts coverage), and service and modification as required due to safety or reliability. All OEM software updates shall be included.

Tasks and Requirements
Performance and Repairs: All work performed shall be in accordance with manufacturer s specifications required to keep the equipment in operating condition. Contractor must guarantee 95% up time for equipment. Contractor shall guarantee all equipment covered by this contract shall be in optimum working condition at the completion of each contracted Period of Performance. Contractor will make every attempt to maintain and repair equipment on-site within a reasonable time, unless local environment prohibits on-site attendance. Failing this, contractor will provide substitute equipment in the event a repair continues beyond the reasonable time frame.

Preventive Maintenance: Contractor shall provide periodic preventive maintenance service on equipment within interval(s) set by the OEM

QUALITY Conformance Standards Contractor shall ensure their services, staff and equipment conform and comply with: AAMI-ANSI ST-79:2010 Part 7.7 standards IAHCSMM - International Association of Healthcare Central Service Materiel Management US FDA US Food and Drug Administration CDC Centers for Disease Control and Prevention CDRH Center for Devices and Radiological Health ISO (As a minimum: ISO 9001:2008 Certification and ISO 13485:2003 certification (medical devices)) ASQ American Society for Quality OSHA Occupational Safety and Health Administration

THIS IS NOT A SOLICITATION. The purpose of this notice is to conduct market research, and determine procurement strategy. Based on the responses to this Sources Sought Notice, this requirement may be set-aside for small businesses or procured through full and open competition, and multiple awards MAY be made. Telephone inquiries will not be accepted or acknowledged, and no feedback or evaluations will be provided to companies regarding their submissions.

SUBMISSION INSTRUCTIONS: If your organization can provide these services and is interested in this opportunity, please respond to Chris DeLauro, Contract Specialist, Department of Veterans Affairs, NCO 19 via e-mail at christopher.delauro@va.gov with a statement describing your capabilities. The capability statement shall include a primary point of contact, complete mailing address, telephone number, email address, the company s business size status, UEI, and should address this specific requirement, with appropriate documentation supporting claims of organizational and staff capability. Please be as thorough as possible in your submission, and include information on the SIZE of your business, and any multiple award schedule contracts your company holds. Requests for copies of a solicitation will not be honored or acknowledged. The deadline for responses is Thursday, May 12, 2026 at 4:00 PM mountain time.

Additional Links:VA OK Medical Center

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