Quebec SEAO #25080-S

Professional Services for Customer Service and Program Operations in Climate and Energy Transition

The Québec Ministry of Environment is seeking professional services to support customer service and program operations for climate and energy transition initiatives. - Government Buyer: - Ministère de l'Environnement, de la Lutte contre les changements climatiques, de la Faune et des Parcs (MELCCFP), Québec - Services Requested: - Customer relationship management and operational support for climate and energy transition programs - Services fall under UNSPSC codes 80141619 (Customer relationship center CRC management services) and 80142000 (Customer relationship management services) - Contract Details: - Estimated value: 28,400,000 CAD - Covers multiple regions within Québec - Bidders must have a place of business in Québec or applicable territories - Valid tax certificate from Revenu Québec required - Satisfactory performance record for the past two years required - No specific OEMs or vendors are named in the solicitation - Tender documents are available through the SEAO electronic tender system - Place of performance and contracting office: 675 Boul René Lévesque Est, 3rd Floor, Box 15, Québec, G1R 5V7, Québec, Canada

Description

This solicitation is for professional services related to customer service and program operations in climate and energy transition. The contract is issued by the Ministère de l'Environnement, de la Lutte contre les changements climatiques, de la Faune et des Parcs. The estimated contract value is 28,400,000 CAD. Bidders must have a place of business in Québec or the applicable territories and include a valid tax certificate from Revenu Québec. The tender documents are available in the electronic tender system (SEAO).

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