SAM #75N98026Q00314

OEM Repair and On-Site Service for InSight X3 DualC Laser System at NIH

The National Institutes of Health (NIH) is seeking OEM repair and on-site service for its InSight X3 DualC laser system, a critical component for ongoing research at NIH facilities in Bethesda, Maryland. - Government Buyer: - National Institutes of Health (NIH) - Office of the Director, Office of Acquisitions - National Institute of Mental Health (NIMH) - Office of Logistics and Acquisition Operations (OLAO) - OEM and Vendor: - Newport Corporation (Spectra-Physics/MKS Instruments) is the specified OEM for the InSight X3 DualC laser system - Products/Services Requested: - OEM repair and on-site service for the InSight X3 DualC laser system - Includes on-site uninstallation, packing, insured shipping to the OEM factory, OM3-level repair, installation of a loaner laser system, reinstallation of the repaired system, and removal of the loaner - All labor, packing, crating, insured shipping, travel, and logistics are included - Provision and activation of a one-year Gold Lasercare extended warranty after repair - Service technician support for the DC/MD/VA region - Unique or Notable Requirements: - Only OEM-level service is acceptable; Newport Corporation (Spectra-Physics/MKS Instruments) is the required provider - Vendor is responsible for all equipment during the process, including liability for damage or replacement - All travel must comply with Federal regulations and rates - Fixed-price contract structure - Loaner system must be provided to ensure research continuity during repair - Service includes operational testing and acceptance upon reinstallation - Place of Performance and Delivery: - Porter Neuroscience Research Center, Bldg 35, Room 2E-623, Bethesda, MD 20892 - NIH facility in Bethesda, Maryland

Description

The purpose of this acquisition is to obtain original equipment manufacturer (OEM) repair and on-site service for an InSight X3 DualC laser system, a critical component of an NIH-owned microscope. The system is currently non-operational, resulting in halted experiments and disruption to active research studies. The requested services will restore the laser system to full operational status in accordance with OEM factory specifications.

A field service technician supporting the DC/MD/VA region will perform on-site uninstallation, packing, and preparation of the laser system for shipment to the OEM factory. At the same visit, the technician will install a loaner laser system to maintain research continuity. Following completion of repairs (estimated 2–3 months), the repaired system will be shipped back to NIH, and a field technician will return on-site to remove the loaner unit and reinstall the repaired laser.

The scope of work includes all required labor, packing, crating, shipping (to and from the OEM facility), and travel. Shipping will be fully insured by the vendor, who will be responsible for the equipment during packing, transport, and repair, including liability for any damage up to and including full replacement of the system.

All travel associated with this service shall comply with Federal travel regulations, and costs shall not exceed Government-approved rates for airfare and per diem.

This acquisition is structured as a fixed-price service to cover the complete repair and service process, including all labor and logistics required to restore the system and maintain interim operational capability through the provision of a loaner unit.

For a complete description and requirements please see attached Statement of Work.

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