West Virginia CGI Advantage 4 #CRFQ-0231-OOT2600000027-1

WVOT Seeks BeyondTrust FedRAMP Cloud Remote Support Upgrade (80+ Licenses)

The West Virginia Office of Technology (WVOT) is seeking to upgrade its remote support capabilities: - Buyer: West Virginia Office of Technology (WVOT) via West Virginia Purchasing Division - OEMs: Bomgar and BeyondTrust are specifically named as the Original Equipment Manufacturers - Products/Services Requested: - Upgrade from existing Bomgar on-premises appliance to BeyondTrust FedRAMP-authorized Remote Monitoring and Support cloud service - Initial purchase of 80 concurrent licenses for the cloud service - Requirement for ongoing flexibility to add additional licenses as operational needs change - Notable Requirements: - Cloud service must be FedRAMP authorized - Solution must support scalable licensing - The procurement is focused on replacing an on-premises solution with a secure, scalable, cloud-based remote support platform

Description

The West Virginia Purchasing Division is soliciting bids on behalf of the West Virginia Office of Technology (WVOT) to establish a contract for upgrading its existing Bomgar on-premises appliance to the BeyondTrust FedRAMP authorized Remote Monitoring and Support cloud service. The initial purchase under this contract will include eighty (80) concurrent licenses. WVOT also requires the flexibility to add additional licenses on an ongoing basis to accommodate operational growth and evolving support needs.

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