Eastern Municipal Water District Bonfire #RFQ# 3933

Consulting Services for EBPP and CSS Portal Replacement for Eastern Municipal Water District

Eastern Municipal Water District (EMWD) seeks consulting firms to provide expert advisory services for evaluating and selecting a new Electronic Bill Presentment and Payment (EBPP) system and Customer Self-Service (CSS) portal. - Government Buyer: - Eastern Municipal Water District (EMWD) - Scope of Work: - Independent consulting and advisory services to assist EMWD in: - Identifying, evaluating, and recommending EBPP and CSS solutions - Providing expertise on best practices and solution fit - Products/Services Requested: - Consulting services for EBPP and CSS portal replacement - No direct purchase of software or hardware at this stage - OEMs and Vendors: - No specific OEMs or vendors are named in the solicitation - Unique/Notable Requirements: - Proposals must be submitted in PDF format - Emphasis on independent, expert advice (not tied to any particular solution or vendor) - No additional unique requirements specified

Description

Eastern Municipal Water District (EMWD) is seeking qualifications-based proposals from highly qualified consulting firms to provide independent, expert advisory services for the evaluation and selection of an Electronic Bill Presentment and Payment (EBPP) system and a Customer Self-Service (CSS) portal. The scope of work is detailed in Section 2 – Scope of Service. The solicitation is open with a close date of June 4th, 2026. Proposals must be submitted in PDF format.

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