Merx #26-0127_v2

CRTC Solicitation for VoIP Telephony Services

The Canadian Radio-Television and Telecommunications Commission (CRTC) is seeking a provider for VoIP telephony services to support its operations. - Government Buyer: - Canadian Radio-Television and Telecommunications Commission (CRTC) - Services Requested: - Voice over Internet Protocol (VoIP) telephony services - Must support Teletypewriter (TTY), FAX to email solutions, and Direct Inward Dialing (DID) numbers - Security Requirements: - Provider must have a valid Designated Organization Screening (DOS) with approved document safeguarding at the protected B level - Personnel must have valid reliability status as granted or approved by Public Services and Procurement Canada's Contract Security Program - Contract Details: - Initial term of 12 months, with four optional 12-month extensions - Services must be fully operational by the time the current contractor's services cease - No specific OEMs, vendors, products, or part numbers are mentioned in the solicitation - Place of Performance: - National Capital Region, Canada - CRTC federal office

Description

The Canadian Radio-television and Telecommunications Commission (CRTC) requires Voice over Internet Protocol (VoIP) telephony services to support its Teletypewriter (TTY) and Facsimile (FAX) to email solution and its Direct Inward Dialing (DID) numbers starting on May 25, 2026. The services must be fully operational by August 5, 2026, when the current contractor's services cease. The contract period is an initial fixed term of 12 months with four optional 12-month extensions. Security requirements include a valid designated organization screening (DOS) with approved document safeguarding at the protected B level and personnel with valid reliability status.

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