Merx #228853

Modern Printer Payment System for Vancouver Public Library

The Vancouver Public Library Board is seeking to modernize its public printer payment systems across its facilities in British Columbia. - Procurement seeks a vendor to: - Supply, install, and maintain a new printer payment system for 31 public printers - Provide 26 units supporting coins/cash, credit/debit cards, digital wallets, and eWallets - Provide 5 units supporting credit/debit cards, digital wallets, and eWallets only - Ensure seamless integration with existing printers and computer systems - Include features such as barcode scanning or alternative patron authentication, print preview before job release, and wireless printing - Deliver timely support for card payment issues - No specific OEMs, brands, or part numbers are specified in the solicitation - Vendor must offer a comprehensive solution covering both hardware and ongoing support

Description

The Vancouver Public Library (VPL) is seeking a qualified vendor to supply, install, and maintain a modernized printer payment system for 31 public printers. Of these, 26 units must support multiple payment options including coins/cash, credit/debit cards, digital wallets, and eWallets, while 5 units will support only credit/debit cards, digital wallets, and eWallets. The system should integrate seamlessly with existing printers and computer systems and include features such as barcode scanning or alternative patron authentication, print preview before job release, and wireless printing capabilities. The vendor is also responsible for providing timely support for card payment issues. This upgrade aims to provide a robust, user-friendly payment solution for patrons who printed approximately 2.1 million pages in 2025.

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