New York State Contract Reporter #2134728

Continuation of Electronic Medical Records (EMR) System Services for NYS Veterans Homes

This opportunity involves the continuation of Electronic Medical Records (EMR) system services for New York State Veterans Homes: - Government Buyer: - New York State Department of Health (DOH), including the Veteran's Home at Oxford (NYS), NYS Veterans Homes & Health Facilities Management (HFM), Central Billing Office, and Central Office - OEM and Vendor: - ADL Data Systems Inc. (sole OEM and service provider) - Products/Services Requested: - Ongoing provision and maintenance of the existing EMR system - Includes system access, data hosting, technical support, system maintenance, software updates, and user account management - Services cover four NYS Veterans Homes, Central Billing Office, and Central Office - Unique/Notable Requirements: - Continuity of EMR operations is critical for patient care, regulatory compliance, billing, and reporting - Non-competitive, direct contract due to the essential need to avoid service interruption - Temporary contract while a formal RFP is prepared for a long-term solution - Locations: - Veteran's Home at Oxford (NYS), 4207 State Highway 220, Oxford, NY 13830 - Four NYS Veterans Homes - Central Billing Office (CBO) - Central Office

Description

The New York State Department of Health intends to contract with ADL Data Systems Inc. for Electronic Medical Records (EMR) services for the term 01/01/2026 - 12/31/2027. This contract ensures continuity of the existing EMR system, which is critical for maintaining patient records, coordinating care, ensuring regulatory compliance, and supporting billing and reporting functions. A competitive procurement was not feasible due to the immediate and critical need to avoid interruption of EMR services, which would pose significant operational, clinical, and compliance risks to the Veterans Homes, including risks to resident safety.

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