SAM #MAX-RFI42CS0526

Warranty and Sustainment Support for HP Servers at Maxwell AFB

The 42nd Communications Squadron at Maxwell Air Force Base is seeking warranty and sustainment support for its SIPR/NIPR Virtual Core Server Equipment. - Government Buyer: - Department of the Air Force, 42nd Communications Squadron, Maxwell Air Force Base - OEMs and Vendors: - Hewlett Packard (HP) is the OEM for all servers listed - Products Requested: - 3 HP DL360 Gen11 8SFF Servers (NIPR environment) - Part Number: HP DL360 Gen11 8SFF - Serial Numbers: MXQ3500JWM, MXQ3500JWL, MXQ3500JWN - 3 HP DL380 Gen10 8SFF Servers (SIPR environment) - Part Number: HP DL380 Gen10 8SFF - Serial Numbers: 2M211205DY, 2M211205DX, 2M211205DZ - Services Requested: - One-year sustainment support service agreement with four additional option years - Warranty support includes: - Unlimited 24/7 technical telephone support - Remote diagnostics - Onsite maintenance - Full repair coverage (labor, parts, and materials) - Unique/Notable Requirements: - Strict base access, security, and operational policies for contractor personnel - Support covers both SIPR and NIPR environments critical to core IT services - Place of Performance: - Maxwell Air Force Base and Gunter Annex, Alabama

Description

The 42nd Communications Squadron at Maxwell AFB, AL has a requirement for Warranty and Sustainment Support for its SIPR/NIPR Virtual Core Server Equipment which is approaching the end of the manufacturer's original warranty period for support. The equipment provides the SIPR/NIPR Virtual Environment for Core Services (File, Print, & Web) for restoration after local Tier I through Tier III efforts have been documented. Please be aware that this is just a Request for Information and no contract will result from this inquiry. Please see the attached Sources Sought and draft SOR for all information regarding this requirement and how to submit a capabilities statement.

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