New Hampshire Statewide Bids and Proposals #RFP DAS 490-27

Dental Benefits Administration Services for State of New Hampshire Employees and COBRA Participants

The State of New Hampshire is seeking a vendor to administer dental benefits for its employees and COBRA participants. - Government Buyer: - State of New Hampshire, Department of Administrative Services, Division of Risk and Benefits - Services Requested: - Dental benefits administration for approximately 10,280 active employees and COBRA participants - Includes a special group of about 560 subscribers from other organizations - Duplication of current Active Dental Plan designs (Delta Dental PPO and Delta Dental Premier National networks) - Claims processing, network management, member services, and implementation of plan changes per collective bargaining agreements - Financial modeling to support potential plan changes - Compliance with data security and confidentiality provisions - Detailed claims repricing and network access analysis - OEMs and Vendors: - Northeast Delta Dental (current provider) - RFP open to all qualified vendors capable of meeting requirements - Unique/Notable Requirements: - Ability to manage multiple plan designs - Support for collective bargaining-driven plan changes throughout contract term - Dedicated staff, customer service, and robust data reporting - Compliance with state and federal regulations - Place of Performance: - State of New Hampshire government facilities, primarily in Concord, NH - Contract Duration: - Runs through December 31, 2031, with option to extend up to two additional years

Description

The State of New Hampshire Department of Administrative Services, Division of Risk and Benefits, is soliciting proposals for Dental Benefits Administration Services. The contract is to provide dental benefits administration duplicating the current Active Dental Plan designs for approximately 10,280 active employees and COBRA participants. The contract term is expected to commence upon approval from the Governor and Executive Council and end on December 31, 2031, with an option to extend for up to two additional years. The administrative services are to begin January 1, 2027, with implementation activities starting within seven days of approval or September 1, 2026, whichever is later. The dental administrator is expected to implement any changes resulting from collective bargaining agreements throughout the contract term.

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