Opportunity
San Diego County Ivalua #767
San Diego County Awards Telephone Town Hall Telecommunication Services Contract
Posted
March 06, 2024
Respond By
March 26, 2024
Identifier
767
NAICS
561422
The County of San Diego awarded a contract for Telephone Town Hall Telecommunication Services to support large-scale constituent outreach events. - Government Buyer: - County of San Diego, Department of Purchasing and Contracting, on behalf of the Board of Supervisors, District 3 - Awarded Vendor: - The AEJ Group (Bethesda, MD) - Products/Services Requested: - Telephone Town Hall Telecommunication Services for live, interactive outreach events - 4 one-hour meetings with outreach for up to 200,000 constituents each - 1 as-needed one-hour meeting for 100,000–200,000 constituents - 1 as-needed one-hour meeting for more than 200,000 constituents - Additional dial-in minutes as needed (billed per hour or per minute) - Services include event setup, management software support, virtual staff training, sample scripts/recordings/agendas, constituent list coordination, and day-of-event technical support - Notable Requirements: - Ability to reach both landline and cell phone users - Flexible pricing for dial-out tiers and dial-in minutes (per event or per unit) - Performance must occur within the United States (offshore work prohibited without approval) - Transition/disentanglement support may be required for up to 12 months after contract end - Evaluation based on price, technical approach, and vendor qualifications - No specific hardware OEMs or part numbers required; focus is on service provision - Place of Performance/Delivery: - County of San Diego, Board of Supervisors, District 3 (San Diego, CA) - All work performed within the United States
Description
The County of San Diego, Board of Supervisors, District 3, is soliciting quotations for telephone town hall telecommunication services. The contract will cover services including telephone town hall telecommunications with outreach for various constituent sizes and additional dial-in minutes as needed. The initial contract term is approximately one year. Evaluation will be based on price and other factors including technical approach and qualifications.