San Diego County Ivalua #1493

San Diego County Awards Administrative Services Organization (ASO) Services Contract to United Healthcare Services, Inc.

The County of San Diego Health and Human Services Agency has awarded a contract for Administrative Services Organization (ASO) Services to United Healthcare Services, Inc. Key details include: - Government Buyer: - County of San Diego Health and Human Services Agency - Department of Purchasing and Contracting - Procurement Contracting Officer: Julie Terrell - OEMs and Vendors: - United Healthcare Services, Inc. (awardee and primary service provider) - Products/Services Requested: - Comprehensive ASO services supporting Public Health, Self-Sufficiency, and Medical Care Services - Fund management and administration - Management information system (MIS) design and maintenance - Enrollment and eligibility certification - Utilization management and care coordination - Billing services and payment processing - Provider network development and oversight - Claims processing and monthly reconciliation - Grievance, complaints, and appeals processing - Data collection, analytics, and detailed reporting - Coordination with the County's Electronic Health Record contractor - Quality assurance and compliance with California tax codes - Support for Ryan White HIV/AIDS, County Medical Services, Healthy San Diego Collaborative - Unique or Notable Requirements: - Submission of a linguistic and cultural diversity plan - Emphasis on equity, sustainability, and compliance with state regulations - Detailed monthly and annual reporting - Coordination with multiple County health programs and external payers - Contract Structure and Value: - One-year base period with four one-year option periods (up to five years total) - Estimated total contract value: $4,300,000 to $4,800,000 - Place of Performance: - County of San Diego Health and Human Services Agency, San Diego, CA - Main County office at 5560 Overland Avenue, Suite 270, San Diego, CA 92123-1204

Description

The County of San Diego is seeking proposals from firms interested in providing Administrative Services Organization (ASO) Services. The contract term is anticipated to be an initial base period of one year with four one-year options, starting July 1, 2025. The scope includes support for healthcare services such as fund management, enrollment, utilization management, billing, provider network development, and reporting. The estimated contract value is between $4,300,000 and $4,800,000 for the full term.

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