Cleveland ITB #210

Milestone XProtect Corporate Software Support Renewal for City of Cleveland

The City of Cleveland is seeking bids for a one-year renewal of Milestone Systems XProtect Corporate software support. - Government Buyer: - City of Cleveland, Division of Purchases & Supplies - Office: 601 Lakeside Avenue, Room 128 - OEM Highlight: - Milestone Systems is the sole Original Equipment Manufacturer (OEM) specified - Vendors & Requirements: - Bidders must be authorized Milestone distributors and provide proof of authorization - No substitutes are permitted; only Milestone-branded support is accepted - All unit prices must include shipping, handling, and warranty - Product and warranty documentation must be submitted with the bid - Products/Services Requested: - Milestone One Year Care Plus for XProtect Corporate Base License (Part # YXPCOBT, Qty: 1) - Milestone One Year Care Plus for XProtect Corporate Device License (Part # YXPCODL, Qty: 793) - Milestone One Year Care Premium for XProtect Corporate Base License (Part # MCPR-YXPCOBT, Qty: 1) - Milestone One Year Care Premium for XProtect Corporate Device License (Part # MCRP-YXPCODL, Qty: 793) - Delivery Location: - Util. Police/Security Headquarters, TASC Building, 1230 Chardon Rd., Cleveland, OH 44117 - Evaluation Factors: - Unit price and delivery time - Compliance with city ordinances and disclosure requirements

Description

This solicitation is for the renewal of software support for Milestone VMS (Video Management System) through May 2026. The procurement involves providing one-year care plus and care premium licenses for XProtect Corporate base and device licenses. Bidders must include shipping and handling costs in their unit prices and submit product and warranty information. The bid closing date is May 14, 2026, and bids must be submitted electronically to the City of Cleveland.

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