CanadaBuys #20142783

Mystery client evaluation services for adapted transport compliance for STM

STM is seeking a firm to provide mystery client evaluation services for adapted transport compliance in Montréal. - Government Buyer: - Société de transport de Montréal (STM), a public transportation agency - Services Requested: - Mystery client evaluation services to assess compliance with STM's adapted transport service standards - No specific OEMs or vendors are named - Contract Details: - Competitive, open bidding under the Canadian Free Trade Agreement (CFTA) - Estimated contract duration: 36 months - Solicitation conducted in French - Place of Performance: - Montréal - Unique Requirements: - Evaluations must use mystery clients to measure compliance with defined service standards for adapted transport

Description

The procuring agency seeks to retain the services of a firm to conduct evaluations regarding compliance with the service standards it has defined for adapted transport. The contract duration is estimated to be 36 months. The procurement method is competitive open bidding under the Canadian Free Trade Agreement. The service location is Montréal, and the solicitation is conducted in French.

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