SAM #JA260117

Award for Entuity Monitoring Software and O&M Support for ICE Network

This award supports the US Immigration and Customs Enforcement (ICE) network with monitoring software and operations & maintenance (O&M) services for one year. - Award is for real-time network monitoring, proactive alerts, performance analytics, and fault detection - Entuity Licensing support is specified as a brand-name requirement - Provided via Park Place Technologies - Contract is a firm fixed price IDIQ delivery order under NASA SEWP V - No specific part numbers or purchase quantities are listed - Annual base funding covers operations - Place of performance includes Chandler, Arizona - Contracting office is ICE Information Technology Division in Washington, DC - Brand-name specification limits competition to Entuity solutions - No other OEMs or vendors are mentioned in the documents

Description

This requirement is to provide one (1) year Monitoring software plus Operations and Maintenance (O&M) Support for the ICE network environment. This support delivers real-time visibility into ICE’s network infrastructure, enabling proactive monitoring, automated alerts, performance analytics, and fault detection. 

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