Massachusetts COMMBUYS #BD-25-1175-1175C-1175L-127564

Award for Culturally and Linguistically Appropriate Support Services for Insurance Communications

This award notice from the Commonwealth Health Insurance Connector Authority in Boston, Massachusetts, covers the procurement of culturally and linguistically appropriate support services to improve readability and usability for insurance-related communications. - Government Buyer: - Commonwealth Health Insurance Connector Authority (Boston, MA) - Products/Services Requested: - Culturally and linguistically appropriate support services - Includes translation, readability, and accessibility services - Focus on life, health, and accident insurance communications - Emphasis on compliance with technical standards, data management, confidentiality, and accessibility - Requirements for robust reporting, contract management, and remote work capabilities - OEMs and Vendors: - No specific OEMs or vendors are named in the notice - Unique or Notable Requirements: - Services must meet defined technical and accessibility standards - Comprehensive contract management and reporting obligations - Attachments detail technical requirements, KPIs, SLAs, and language support - Place of Performance: - Boston, Massachusetts (Commonwealth Health Insurance Connector Authority)

Description

This solicitation is for providing culturally and linguistically support to enhance readability and usability. The project includes a pre-bid conference, questions and answers, and various attachments related to technical standards and requirements. The solicitation was awarded on May 1, 2026, with a response deadline on the same day. The work is associated with life and health and accident insurance services.

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