San Mateo Opengov #2026-RFQ-00494

San Mateo County Solicits BeyondTrust Remote Support Cloud Solution and Services

San Mateo County Technology Services is seeking quotations for a cloud-based remote support solution. - Government Buyer: - County of San Mateo Technology Services - OEMs and Vendors: - BeyondTrust (formerly Bomgar) is specified as the Original Equipment Manufacturer (OEM) - Products/Services Requested: - BeyondTrust Remote Support Concurrent User Cloud solution - Cloud-based remote support software - Related implementation and support services - Hardware, software, and services associated with computing and data processing - Notable Requirements: - Preference or requirement for BeyondTrust as the OEM - Proposals must be submitted electronically via the OpenGov portal - Registration with the County is recommended for submission - All required documentation and certifications must be included - The County reserves the right to waive minor irregularities - The County is not liable for system failures or late submissions - Product Line Items: - BeyondTrust Remote Support Concurrent User Cloud (cloud-based remote support software) - Service Line Items: - Remote support software services (implementation and support) - Place of Performance: - County of San Mateo Technology Services (local government office in San Mateo County, CA)

Description

The County of San Mateo is seeking quotations for BeyondTrust Remote Support Concurrent User Cloud. The solicitation requires electronic submission of proposals via the OpenGov portal by May 7, 2026, including all required documentation and certifications. The procurement covers hardware, software, and services related to computing and data processing. Registration with the County is recommended for response submission, and the County reserves the right to waive minor irregularities.

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