Opportunity
Guilford County NC MUNIS #20306
Guilford County Solicits Secure, Cloud-Hosted Legal Case Management System (LCMS)
Posted
April 27, 2024
Respond By
March 19, 2026
Identifier
20306
NAICS
541512
Guilford County is seeking proposals for a secure, cloud-hosted Legal Case Management System (LCMS) to support its County Attorneys Office. - Government Buyer: - Guilford County Purchasing Department, Greensboro, NC - Products/Services Requested: - Legal Case Management System (LCMS) - Secure, cloud-hosted (SaaS) solution - Must support case tracking, document management, calendaring, workflow automation, and reporting - Compliance with federal and state regulations required - Integration with County identity management (Active Directory/Azure AD) via SSO and MFA - Full text search, conflict checking, customizable workflows, robust reporting - Data privacy: US-based data residency, logical tenant separation, strict breach notification - Security: SOC 2 Type II required, ISO 27001 preferred, NIST framework alignment, 99.9% uptime SLA, disaster recovery - Implementation Services - Project management, configuration, customization, training (onsite/remote), go-live support, ongoing maintenance - Unique/Notable Requirements: - Solution must be hosted on government-recognized cloud infrastructure (e.g., AWS, Microsoft Azure) - MWBE participation encouraged (15% aspirational goal) - Attachments required: cost proposal, provider qualifications, references, MWBE affidavits, insurance, compliance forms - No specific OEMs or vendors are named; all qualified providers are invited to respond.
Description
Guilford County is soliciting proposals for a secure, cloud-hosted Legal Case Management System (LCMS) to support the Guilford County Attorneys Office. The system must support case tracking, document management, calendaring, workflow automation, reporting, and compliance with federal and state regulations. The contract term is three years with options to renew for two additional one-year periods. The County encourages minority business participation and requires compliance with various security and data privacy standards.