Opportunity

Guilford County NC MUNIS #20290

Guilford County Solicits Integrated Law Records and Jail Management System for Sheriff's Office

Posted

October 04, 2023

Respond By

January 22, 2026

Identifier

20290

NAICS

541511, 541512

Guilford County is seeking proposals for a new, integrated Law Records and Jail Management System (RMS/JMS) for the Sheriff's Office. - Government Buyer: - Guilford County Purchasing Department, on behalf of the Guilford County Sheriff's Office - Products and Services Requested: - Complete implementation of a modern, scalable Law Records and Jail Management System (RMS/JMS) - Must support at least 200 concurrent RMS users, 100 concurrent JMS users, and 225 concurrent mobile users - Hardware recommendations and specifications for approximately 200 RMS workstations, 100 JMS workstations, and 225 mobile computers - Cloud or on-premises deployment options - Robust APIs and integration with third-party systems (including Hexagon OnCall CAD, Paytel, Kimbles, Guardian RFID, Wellpath, Axon, Tyler Brazos, Odyssey/eWarrants) - Data migration from the current CentralSquare One Solution system - Ongoing support, maintenance, upgrades, and updates for up to seven years - Unique or Notable Requirements: - Seamless integration with Hexagon OnCall CAD and multiple third-party vendors - Compliance with CJIS, HIPAA, ADA, NIBRS, and North Carolina statutes - MWBE participation goals - Emphasis on interoperability, data security, analytics, and long-term maintainability - Detailed cost proposals for implementation, hardware, and future upgrades - OEMs and Vendors: - No specific OEMs required, but current system is CentralSquare One Solution - Integration required with Hexagon (OnCall CAD) and other third-party vendors - Period of Performance: - Initial contract term of five years, with two optional one-year renewals (up to seven years total)

Description

Guilford County Purchasing Department is soliciting proposals from qualified firms to replace the Guilford County Sheriff's Office Law Records and Jail Management System. The Sheriff's Office seeks a modern, integrated, and scalable solution to support law enforcement operations, detention center management, and associated administrative functions. The new system must provide seamless integration with Hexagon OnCall Computer Aided Dispatch (CAD) and multiple third-party vendors, emphasizing interoperability, data security, data analytics, and long-term maintainability. The initial contract term is five years with options to renew for two additional one-year periods, totaling up to seven years.

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