Guilford County NC MUNIS #20157

Award for FMLA Administrative Services for Guilford County, NC

Guilford County Purchasing Department in Greensboro, NC has awarded a contract for comprehensive Family Medical Leave Act (FMLA) Administrative Services: - Government Buyer: - Guilford County Purchasing Department, Greene Street Building, Basement-Suite 072, Greensboro, NC - OEMs and Vendors: - Unum Life Insurance Company of America (awarded vendor) - Products/Services Requested: - FMLA Administrative Services for approximately 3,000 county employees - Maintain and update FMLA eligibility database - Receive and document leave requests via phone, email, mail, and internet - Administer eligibility determinations per County, federal, and state guidelines - Provide claim administration, training for staff, records management, reporting, and support for administrative hearings - Unique/Notable Requirements: - Provider must have experience with large employers (500+ users) - MWBE participation goal of 15% - E-Verify compliance and robust insurance coverage required - Contract Structure: - Initial two-year term with options for two additional one-year renewals (up to four years total) - Awarded contract value: $45,000

Description

Guilford County Purchasing Department is soliciting proposals from qualified firms to provide, maintain, and update the Family Medical Leave Acts (FMLA) eligibility database. The scope includes receiving and documenting leave requests via telephonic, email, regular mail, and internet submissions, and administering FMLA eligibility determinations based on the County's guidelines and applicable federal and state regulations. The selected provider will also provide support services such as claim administration, training, records management, and assistance with administrative hearings. The contract term is two years with options to renew for two additional one-year periods, totaling up to four years.

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