Guilford County NC MUNIS #20129

Guilford County Solicits FMLA Administrative Services Proposals

Guilford County Purchasing Department in Greensboro, NC is seeking qualified firms to provide Family Medical Leave Act (FMLA) Administrative Services. - Scope of work includes: - Maintaining and updating the FMLA eligibility database - Receiving and documenting leave requests via telephone, email, mail, and internet - Administering FMLA eligibility determinations per County, federal, and state guidelines - Collecting and reviewing medical certification forms - Providing absence management workflow and integration with Short-Term Disability and Absence Management - Implementing fraud prevention and audit measures - Keeping the County updated on FMLA and related legislation - Emphasis on improving customer service turnaround times - MWBE participation goal set at 15%; compliance with E-Verify and insurance requirements required - Contract term is two years, with options to renew for two additional one-year periods (up to four years total) - No specific OEMs or vendors are named; opportunity is open to all qualified providers of administrative consulting services - Place of performance is the Greene Street Building, Basement-Suite 072, 201 South Greene Street, Greensboro, NC

Description

Guilford County Purchasing Department is soliciting proposals from qualified firms to provide FMLA Administrative Services. The scope includes maintaining and updating the FMLA eligibility database, receiving and documenting leave requests via multiple channels, and administering eligibility determinations based on County guidelines and applicable federal and state regulations. The contract term is initially two years with options to renew for two additional one-year periods, totaling up to four years. The County emphasizes improving customer service turnaround times and expects providers to comply with all legal and administrative requirements.

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