Guilford County NC MUNIS #20087

Award of Cloud-Based Fire Records Management System to EPR Systems USA, Inc.

Guilford County has awarded a contract for a comprehensive, cloud-based Fire Records Management System (RMS) to EPR Systems USA, Inc.
- Government Buyer:
- Guilford County Purchasing Department
- OEM/Vendor:
- EPR Systems USA, Inc. (awarded vendor and OEM)
- Products and Services Requested:
- Cloud-based Fire Records Management System (RMS)
- Must be compliant with NFIRS 5.0 and at minimum NEMSIS 3.4
- Serves 21 County Fire Departments, 3 Municipal Departments, and one County Emergency Services Department
- Includes all licensing, interfaces, training, documentation, data conversion, maintenance, support, and all required modules
- Annual subscription and implementation services
- Interfaces for integration with existing systems: Workforce Telestaff Scheduling, FirstWatch, ESO Scheduling, Central Square OneSolution CAD, ESRI, and Aladtech Scheduling
- Data conversion from legacy systems: Firehouse, Emergency Reporting, Imagetrend
- Services:
- Training, documentation, ongoing maintenance, technical support, and comprehensive modules
- Notable Requirements:
- All-in-one solution from a single provider
- Robust MWBE (Minority/Women Business Enterprise) participation
- System reliability, security, and advanced reporting features
- Contract value: $579,582
- Contract term: 3 years, with two optional 1-year renewals (up to 5 years total)

Description

Guilford County is soliciting proposals for a qualified Records Management System (RMS) that is NFIRS 5.0 and at minimum NEMSIS 3.4 compliant for 21 County Fire Departments, 3 Municipal Departments, and one County Emergency Services Department. The system should be cloud-based and flexible based on available modules. The procurement includes licensing, interfaces, training, documentation, data conversion, maintenance, support, and all necessary services for optimal system functionality. The contract term is initially three years with options to renew for two additional one-year periods, totaling up to five years.

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