Minneapolis Supplier Systems #0000004135

Minneapolis Police Department Seeks SaaS Background Check Solution for Applicant Investigations

The City of Minneapolis is seeking a comprehensive Software-as-a-Service (SaaS) solution to modernize and support background investigations for applicants to sworn positions within the Minneapolis Police Department (MPD). - Government Buyer: - City of Minneapolis, Department of Information Technology, on behalf of the Minneapolis Police Department (MPD) - Products/Services Requested: - Turn-key SaaS background check software system for electronic investigations - Must include features such as social media monitoring, credit report integration, and customizable personal history questionnaires - Solution must be fully cloud-based, with all hosting, maintenance, and support provided by the vendor - Implementation services including configuration, testing, integration, data migration, and project management - Ongoing support and maintenance with defined incident management and response times - Comprehensive training for project teams, administrators, and end-users, including customized materials and simulation environments - Documentation and compliance with City technology standards and cybersecurity requirements - Unique/Notable Requirements: - Solution must comply with Minneapolis Department of Civil Rights rules and affirmative action policies - Encouragement of participation by Minority-Owned and Women-Owned Business Enterprises - No specific SUBP goals set for this contract - System acceptance requires 90 days of successful live operation post-implementation - Any dependencies on City infrastructure must be clearly specified - OEMs and Vendors: - No specific OEMs or vendors are named in the solicitation; the City is open to proposals from qualified SaaS providers - Contract Structure: - Initial contract term of three years, with two optional one-year extensions at the City's discretion - Annual SaaS subscription model expected

Description

The City of Minneapolis is soliciting proposals for a turn-key Software-as-a-Service (SaaS) solution for the Minneapolis Police Department to conduct thorough background investigations on applicants for sworn positions. The procurement seeks a qualified software consultant to provide a modern background check service. Proposals must be submitted electronically through the City's eSupplier Portal. A pre-proposal conference will be held virtually on May 5, 2026. The solicitation includes detailed scope of services, functional and technical requirements, and other attachments to guide prospective bidders.

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