Opportunity
City of Wilmington NC #S1-1125.4
City of Wilmington Parking Permit Management System RFP
Posted
January 23, 2026
Respond By
January 23, 2026
Identifier
S1-1125.4
NAICS
541511
The City of Wilmington, North Carolina is seeking proposals for a Parking Permit Management System to modernize and automate its current manual processes. - Government Buyer: - City of Wilmington, City Manager's Office and Purchasing Division - Key contacts: Robert Fries (Parking Manager), Ariental Fullwood (Buyer) - OEMs and Vendors Mentioned: - IPS Group, Inc. (current software and enforcement vendor) - Genetec (current LPR/camera equipment vendor) - Products/Services Requested: - Comprehensive parking permit management software system - Must support residential, guest, business, and monthly permits - Online application, renewal, and payment processing - License plate-based permit management - Approval workflows, waitlisting, and recurring renewals - Integration with existing enforcement and LPR systems (IPS Group, Inc. and Genetec) - Reporting and customer support - 10 concurrent back-office user licenses - 10 enforcement officer software licenses per shift - Unique/Notable Requirements: - System must integrate with third-party payment vendors and existing enforcement systems - Hardware procurement (LPR/cameras) is not included in this RFP - System uptime and liquidated damages for delays are specified - Encourages participation from minority and disadvantaged business enterprises (MBE/DBE) - Annual and monthly permit renewal cycles - Contract term is three years with two optional one-year renewals
Description
This solicitation is a Request for Proposals (RFP) for a Parking Permit Management System to be implemented at various locations in the City of Wilmington. The project includes a preliminary scope of work and general terms and conditions for the contract, with the scope subject to modification after contractor selection. The city seeks a criteria-based selection focusing on quality, quantity, and best value of services. The solicitation encourages local and minority business participation and requires proposals to be submitted by January 23, 2026, at 3:00 PM ET.