Quebec SEAO #82669a12-18ef-4e43-bdac-e314ded2744f

Request for Information: CRM Solution and Portal for City of Laval Economic Development

The City of Laval's Economic Development Department is seeking information from suppliers about implementing a Customer Relationship Management (CRM) solution and an associated portal. - Government Buyer: - Service du développement économique, Ville de Laval (City of Laval Economic Development Department) - Products/Services Requested: - CRM software solution - Portal software solution to integrate with the CRM - Relevant software categories include: - Project management software - Document management software - CRM software - Portal server software - OEMs and Vendors: - No specific OEMs or vendors are named in the notice - Unique or Notable Requirements: - This is a Request for Interest (RFI), not a formal solicitation or contract - The goal is to assess supplier capabilities and available market solutions - Responses are confidential and non-binding - The solution should support growth, innovation, responsibility, and sustainability for local businesses and organizations - Place of Performance/Delivery: - Ville de Laval (City of Laval), Quebec, Canada

Description

This call for interest aims to validate the interest and capacity of suppliers to deploy a CRM (Customer Relationship Management) solution and its portal for the Economic Development Department of the City of Laval. The mission of this department is to accelerate growth, innovation, responsibility, and sustainability of local businesses and organizations. The project involves implementing a CRM and portal to support the economic development initiatives of Laval, aligning with the city’s strategic goals to foster a supportive environment for local enterprises. This is a request for interest, not an invitation to bid or a contractual obligation, and responses will help the city understand available solutions and market offerings.

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