Texas DIR/ESBD #HHS0016921

Claims Processing Services for Texas DFPS (Excluding Region 6)

This solicitation seeks a contractor to provide claims processing services for the Texas Department of Family and Protective Services (DFPS), excluding Region 6. - Government Buyer: - Texas Health and Human Services Commission (HHSC), Procurement and Contracting Services, on behalf of DFPS - Key offices: 1100 W 49th St. MC: 2020, Austin, TX 78756 and 4900 N Lamar Blvd, Austin, TX 78751 - Services Requested: - Claims processing services to pay vendors for goods or services needed by Child Protective Services (CPS) clients in all DFPS regions except Region 6 - Includes timely writing of checks, processing payments, and handling Service Authorization Forms (Form 2054 and related requests) - Strict requirements for accuracy, documentation, and timeliness in disbursements - Respondents must provide administrative rates for each region (excluding Region 6) - Unique/Notable Requirements: - Contractor must have experience in claims processing and sufficient financial reserves to cover two months of operations - Dual CTCD/CTCM certification required - Compliance with DFPS Uniform Terms and Conditions and Supplemental/Special Conditions - Submission via email or HHS Online Bid Room - No specific OEMs or product vendors are named; this is a service-only procurement - Estimated contract value: $3,130,988.00 - Period of performance: Initial term from September 1, 2026, to August 31, 2031, with possible extension up to one year for transition or continuity

Description

This solicitation is issued by the Department of Family and Protective Services (DFPS) for claims processing services to pay vendors for goods or services needed for CPS clients. The contract will be awarded per region, excluding Region 6. Respondents are invited to submit bids via email and an online bid room. The contract is anticipated to start on September 1, 2026, with a response deadline of May 20, 2026, at 10:30 AM.

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