Charleston County School District Bonfire #RFI No. 6203-26L

Charleston County RFI for Backup 9-1-1 Call Handling Equipment (CHE) Solution

Charleston County is seeking information from experienced firms to provide a turnkey backup Call Handling Equipment (CHE) solution for its Consolidated 9-1-1 Dispatch Center. - The county is requesting solutions that ensure operational continuity and public safety through reliable failover systems. - No specific OEMs or vendors are named; the RFI is open to all qualified providers with proven expertise in emergency call handling failover systems. - Respondents are encouraged to submit details on their solutions, including optional pricing and product brochures. - Unique requirements include demonstrated experience in implementing failover systems and the ability to deliver a comprehensive, turnkey CHE solution. - The solution must support seamless backup operations for emergency call handling to maintain uninterrupted 9-1-1 services.

Description

Charleston County is seeking turnkey backup Call Handling Equipment (CHE) solutions from firms with proven experience in failover systems to support the operational and public safety needs of the County. This is a Request for Information (RFI) to gather information on potential solutions. The project is open and currently accepting responses, with a question deadline of May 12, 2026, and a closing date of May 27, 2026. Interested parties are encouraged to submit responses and optional cost/pricing information or brochures.

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