Opportunity
San Diego County Ivalua #13110
San Diego County Probation Department Solicits Live Scan Scanner System and Maintenance Services
Posted
October 04, 2023
Identifier
13110
NAICS
811219
The County of San Diego Probation Department is seeking quotes for a DOJ and FBI certified Live Scan scanner system and associated maintenance services. - Government Buyer: - County of San Diego, Department of Purchasing and Contracting, on behalf of the Probation Department - Products and Quantities: - 1 Laptop with integrated Live Scan scanner - 1 LiveScan countertop device - Services Requested: - Annual maintenance and warranty services for Live Scan devices - Includes software and operating system updates, hardware repairs and replacement, system calibration and testing, technical support and troubleshooting, security and data integrity checks - Next business day onsite support and resolution within 48 hours - Shipping of defective hardware at contractor's expense - Training, remote and onsite support - Unique Requirements: - Devices must be DOJ and FBI certified - Compliance with County policies and insurance requirements - All communications and submissions must be made through the County's BuyNet portal - No specific OEMs or vendors are named in the solicitation
Description
The County of San Diego is seeking quotes from firms interested in providing Live Scan Scanner, Warranty and Maintenance Services. The contract term is anticipated to be an initial one-year base period with two one-year option periods. The solicitation is posted on the County's official BuyNet website, and interested offerors must participate in the RFx on BuyNet to submit questions and receive updates. The Contracting Officer for this solicitation is Guibel A. Icke, Procurement Specialist.