Charleston County Bonfire #RFI No. 6203-26L

Charleston County RFI for Backup 9-1-1 Call Handling Equipment (CHE) Solution

Charleston County is seeking information from vendors on providing a backup Call Handling Equipment (CHE) solution for its Consolidated 9-1-1 Dispatch Center. - Government Buyer: - Charleston County (local government) - Products/Services Requested: - Turnkey backup Call Handling Equipment (CHE) solution for 9-1-1 Dispatch Center - Must include failover capabilities to ensure operational continuity - Implementation, integration, and ongoing support services for the CHE system - OEMs and Vendors: - No specific OEMs or vendors are named in the notice - Unique/Notable Requirements: - Proven experience with failover systems for emergency call handling is required - Respondents may submit cost/pricing details and product brochures (optional) - Solution must address comprehensive backup and failover needs for public safety operations

Description

Charleston County is seeking turnkey backup Call Handling Equipment (CHE) solutions from firms with proven experience in failover systems to support the operational and public safety needs of the County. The solicitation is a Request for Information (RFI) with a focus on backup CHE solutions. Interested firms are required to submit responses and may optionally provide cost/pricing information and brochures. The RFI is open from April 28, 2026, to May 27, 2026, with questions due by May 12, 2026.

View original listing