Ontario Tenders #OFA-RFB-FTD-2026-001

Ontario Financing Authority Solicits Province-Wide Credit and Debit Card Acquiring Services

The Ontario Financing Authority (OFA), on behalf of the Province of Ontario, is seeking a provider for comprehensive credit and debit card acquiring services to support all Provincial Ministries and their payment channels. - Government Buyer: - Ontario Financing Authority (OFA), Ministry of Finance, Procurement & Project Management Office - Supports over 22 Provincial Ministries - Scope of Services: - Credit and debit card acquiring for Visa, MasterCard, Interac Debit, Debit MasterCard, Visa Debit, and other card brands - Coverage for 770+ merchant locations and approximately 2,060 point of sale devices - Support for in-person POS, e-commerce, mobile, kiosks, virtual terminals, and seasonal/remote locations - Integration with internal payment gateways (e.g., CCPay) - Equipment lifecycle management, onboarding support, and centralized invoicing - PCI DSS compliance, fraud prevention, chargeback management, and detailed reporting/reconciliation - Notable Requirements: - If the successful bidder is a U.S. business, at least 90% of staff assigned to deliver services must be located in Canada throughout the contract - Phased transition from incumbent provider and support for ongoing operational, technical, and strategic needs - Handles over 13.7 million transactions annually - Contract Details: - Initial term of six years, with three optional two-year extensions (potentially up to 12 years total) - Includes an 18-month termination and transition period at contract end - No specific OEMs or vendors are named in the solicitation

Description

The Province of Ontario is seeking to establish a long-term contract for credit and debit card acquiring services to support its extensive public sector card payment processing. The contract will cover services for over 22 Ministries, 770+ merchant locations, and more than 2,060 point of sale devices, including various payment channels such as point of sale terminals, integrated systems, internet sites, and kiosks. The selected provider will work closely with the Ontario Financing Authority and other internal service providers to implement a phased transition from the incumbent provider and support ongoing operational and strategic needs. The contract term is six years with options to extend for three additional two-year terms, reflecting the Province's intent to modernize and accommodate future growth and regulatory changes.

View original listing