CanadaBuys #20141616

After-Hours Call Center Services for SHDM Residential Tenants in Montréal

SHDM is seeking a provider for after-hours call center services to support tenants in its residential sector in Montréal. - Government Buyer: - Société d'habitation et de développement de Montréal (SHDM) - Procurement office: SHDM Approvisionnement - Services Requested: - Call center services to handle tenant calls outside regular office hours - Focus on assisting tenants and minimizing physical or material damages - Service must be delivered in French - Contract Details: - Estimated duration: 24 months - Subject to the Canadian Free Trade Agreement (CFTA) - No specific OEMs or vendors are named in the notice - Region of delivery and service: Montréal - No products or hardware are being procured; this is a service-only requirement

Description

The contract involves providing call center services outside of SHDM office hours to assist tenants and reduce physical or material damages. The contract duration is estimated at 24 months. The procurement is subject to the Canadian Free Trade Agreement (CFTA). Interested businesses can partner or add their company to the interested list.

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