SAM #140G0326Q0103

StarWind HCA and Dell Server Maintenance Support Renewal for USGS Alaska Science Center

The U.S. Geological Survey Alaska Science Center is seeking maintenance and support services for its StarWind HyperConverged Appliance (HCA) environment, which includes two Dell OEMR R740xd2 servers approaching end-of-life. - Government Buyer: - U.S. Geological Survey (USGS), Alaska Science Center - Office of Acquisition Grants - OEMs and Vendors: - StarWind (OEM for HCA) - Dell (OEM for servers) - Products/Services Requested: - Maintenance and support renewal for StarWind HCA hardware and software - Includes remote technical support, software updates, patches, hardware diagnosis, replacement coordination, and access to support resources - Support for two Dell OEMR R740xd2 servers - Unique/Notable Requirements: - Vendors must demonstrate experience with StarWind HCA or similar systems - Ability to support legacy hardware and sustain operational capability until transition to a cloud-based environment - Continuity of operations through end-of-life constraints - Place of Performance: - USGS Alaska Science Center, 4210 University Drive, Anchorage, Alaska - Contracting office: Office of Acquisition Grants, 3020 State University Drive, Sacramento, CA

Description

Third-party hardware and software maintenance support renewal of the existing StarWind HyperConverged Appliance (HCA) for a two-year period to maintain operational continuity through end-of-life constraints.Reference attachment for additional information.

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