Austin Afo #RFP 9100 JOG3030

Austin Public Health seeks Revenue Cycle Management services

The City of Austin, through its Austin Public Health department, is seeking a qualified contractor to deliver comprehensive Revenue Cycle Management (RCM) services for its public health operations. - Buyer: City of Austin, Austin Public Health - No specific OEMs or vendors are named; the procurement is open to all qualified offerors - Services requested: - Professional medical billing and coding - Credentialing and compliance support - Denial management and financial performance reporting - Claims scrubbing, pre-bill validation, back-end A/R collections - Technology integration with eClinicalWorks or similar EHR - Training, education, KPI reporting, data security, and transition planning - Contract structure: - Initial term of 12 months, with up to four 12-month extensions (potential total of 5 years) - Compensation is based on a percentage of net collections; no upfront payments or guaranteed minimums - Offerors must clearly define their net collection rate methodology - Notable requirements: - Minimum 5 years of RCM experience - Integration capability with eClinicalWorks or similar EHR - HIPAA and cybersecurity compliance - Monthly KPI reports and robust data security - Place of performance: Austin, TX - Insurance required for selected contractor - The City may award a single or multiple contracts based on best value - NIGP code: 94610 (Accounting and Billing Services, Including Payroll)

Description

The City of Austin, Austin Public Health is seeking a qualified Contractor to provide comprehensive Revenue Cycle Management services. These services include professional medical billing, coding, credentialing, compliance support, denial management, and financial performance reporting. The solicitation requires insurance and the response deadline is prior to May 26, 2026, 2:00 PM CST. The procurement is conducted through a Request for Proposals (RFP) process.

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