North Carolina eVP #274-2026-5285-1

City of Raleigh Master Services Agreement for On-Call Facility and Security Enhancements

The City of Raleigh, through its Raleigh Water department, is seeking to establish a Master Services Agreement (MSA) for on-call facility and security enhancement services for city facilities and properties. - Government Buyer: - City of Raleigh, Raleigh Water department - Scope of Work: - On-call services for facility and security enhancements - Installation, maintenance, and integration of access control components - Badge readers - Door hardware - Security software - System integration - Preventative maintenance and reactive/corrective support for IP-based camera and access control systems - Software and license management - Remote monitoring and diagnostics - Vendor Requirements: - Minimum five years of relevant experience - Proper licensing and local service facilities required - Products/Services Requested: - Access control hardware (badge readers, door hardware) - Security software - Installation and system integration services - Preventative and corrective maintenance - Software/license management and remote diagnostics - Unique/Notable Requirements: - No specific OEMs or vendors named; open to qualified firms - Strict submission and evaluation criteria - MSA will define general terms; individual Statements of Work will specify scope, cost, and schedule for each assignment

Description

The City of Raleigh is seeking multiple qualified firms to enter into Master Services Agreements (MSA) for Facility and Security Enhancements, including access control components and services such as badge readers, door hardware, software, installation, and system integration. The MSA will serve as an umbrella contract for on-call work assignments as needed, with specific scope, cost, and schedule defined in Statements of Work (SOW). The solicitation requires submission of qualifications packages by May 20, 2026, and bids are not accepted electronically. The City aims to contract for services that support securing facilities or properties.

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