Illinois BidBuy #26-497DVA-CENTR-B-51939

Emergency Call Center Services for Illinois DVA IWAP Program

This emergency procurement from the Illinois Department of Veterans Affairs (DVA) seeks call center services to support the IWAP program at the Central Office in Springfield. - Government Buyer: - Illinois Department of Veterans Affairs (DVA), Central Office - Springfield - Products/Services Requested: - Call center services for IWAP program - Five separate line items, each for emergency call center support (NIGP code 915-20) - Each line item requests a quantity of one - OEMs and Vendors: - No specific OEMs or vendors are named in the solicitation - Unique or Notable Requirements: - Emergency procurement for final costs covering July to October - Focused exclusively on call center support for the IWAP program - No small business set-aside or BEP/VBP participation goals - Open market, informal bid process - Place of Performance: - DVA Central Office, Springfield, Illinois

Description

This solicitation is for emergency final costs related to IWAP services from July to October. The procurement involves call center services as indicated by multiple line items with the NIGP code 915-20. The solicitation is issued by the Department of Veterans Affairs, Central Office in Springfield, Illinois. The bid opening date is April 27, 2026, and the procurement method is open market with an informal bid flag set to yes.

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