Texas DIR/ESBD #RFP26-19502-KM

City of Lubbock Solicits Exclusive ATM Services for Airport and Civic Center

The City of Lubbock, Texas, is seeking a qualified provider for exclusive Automated Teller Machine (ATM) services at key municipal facilities. - Government Buyer: - City of Lubbock, Purchasing and Contract Management Department - Contact: Marta Alvarez, Director of Purchasing and Contract Management - Products/Services Requested: - Placement and operation of up to five ATMs at Lubbock Preston Smith International Airport and Lubbock Memorial Civic Center - ATM service and maintenance, including: - 24/7 remote monitoring - Service outage response within four hours - Cash management (ATMs must dispense $20 bills) - Monthly reporting of transaction volume and downtime - Option for temporary ATM placements as needed - Requirements: - Provider must have at least five years of relevant ATM service experience - Begin operations within 30 days of contract execution - Meet security and operational standards set by the City - City will supply power and secure data connections for ATMs - Notable Details: - Exclusive ATM service rights at specified City facilities - Contract term is one year, with up to four one-year renewal options - Facilities include a major airport and civic center, ensuring high public visibility - No specific OEMs or ATM manufacturers are named; the opportunity is open to all qualified ATM service providers

Description

The City of Lubbock is seeking proposals from interested firms and individuals to provide Automated Teller Machine Services. The solicitation invites offerors to submit their demonstrated competence and qualifications for providing these services. The document outlines the requirements and criteria for selection. Proposals must be submitted by May 14, 2026, and the City provides detailed instructions for submission and contact information for inquiries.

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