Opportunity
Kitchener Bids and Tenders #Q22-100
Consulting Services for Fire Emergency Communication Centre Review for City of Kitchener
Posted
May 27, 2022
Respond By
June 03, 2022
Identifier
Q22-100
NAICS
541690
The City of Kitchener is seeking consulting services to review its Fire Emergency Communication Centre. - Government Buyer: - The Corporation of the City of Kitchener - Kitchener Fire Emergency Communication Centre - Scope of Work: - Comprehensive analysis of workload, workflow, staffing resources - Assessment of NG911 impacts and anticipated customer growth - Recommendations for current and future operational states - Final report based on research, stakeholder interviews, and best practice standards - Deliverables: - Detailed report addressing operational and strategic needs - OEMs and Vendors: - No specific OEMs or vendors mentioned - Unique Requirements: - Focus on NG911 technology impacts - Emphasis on future customer growth and strategic planning - Stakeholder engagement and best practice benchmarking
Description
This Request for Quotations (RFQ) invites prospective respondents to submit non-binding quotations for a comprehensive analysis of the Kitchener Fire Emergency Communication Centre. The review will assess workload, workflow, staffing resources, the impact of NG911, and future customer growth. The consultant will provide recommendations on current and future states and deliver a detailed report based on research, interviews, and best practice standards. The final report is required by October 1, 2022.