Kitchener Bids and Tenders #P20-031

Award for Point of Sale and Payment Solution for City of Kitchener

This opportunity involves the City of Kitchener's procurement and award for a modern point of sale and payment solution: - Government Buyer: - City of Kitchener, Ontario, Canada - Procurement managed by the City of Kitchener Procurement Office - OEMs and Vendors: - Paymentus (awardee and solution provider) - Products/Services Requested: - Deployment of a point of sale and payment solution - Includes financial services, billing, banking, collection, ABM/ATM services, mailing, accounting, and payment provider/credit card processing - No specific part numbers or quantities provided - Notable Requirements: - Emphasis on innovation and customer service focus in the solution - Solution must address a broad range of financial and payment processing needs - No other OEMs or vendors are mentioned in the notice - Submission and procurement office located at 200 King St W. 4th Floor, Kitchener, ON

Description

The City of Kitchener is seeking qualified and experienced vendors to deploy an innovative and customer service focused point of sale and payment solution. The procurement is classified under goods and was conducted as a Request for Proposal (RFP) with consecutive bidding. The bid closed on March 5, 2020, and the award was made to Paymentus. The submission required hard copy submissions to the specified address in Kitchener, Ontario.

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