Tucson Opengov #260204

City of Tucson Solicits Managed Print Services for Enterprise Printing Environment

The City of Tucson's Information Technology Department is seeking a comprehensive Managed Print Services (MPS) solution for its enterprise-wide printing needs. - Scope covers management of approximately 324 multifunction devices and 193 network printers across 107 locations - Supports over 5,000 users - Vendors must provide: - Device fleet management and secure print management software - Maintenance and supplies management - Secure scanning capabilities - Reporting and analytics - Integration with Microsoft 365 - Badge-based authentication for secure printing - Support for high-volume and specialty printing (including plotters and label printers) - Both on-site and remote support - Solution must support both existing and future devices - Compliance with federal, state, and local laws is required, including HUD and ARPA funding conditions - Contract term is 5 years, with up to 5 additional 1-year renewal options - No specific OEMs or vendors are named in the solicitation - Opportunity is open to all qualified managed print service providers

Description

The City of Tucson is seeking proposals from qualified vendors to provide a comprehensive Managed Print Services (MPS) solution supporting the City’s enterprise printing environment. The solution includes device fleet management, secure print management software, maintenance and supplies management, secure scanning capabilities, and reporting and analytics. The contract covers approximately 324 multifunction devices and 193 network printers across 107 locations, supporting over 5,000 users. The contract term is an initial 5 years with up to 5 additional 1-year renewal periods, including service, support, and integration with Microsoft 365.

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