Opportunity
CanadaBuys #1000532960A
Canada Revenue Agency seeks supply and delivery of headsets and accessories for computers and telephones across Canada
Posted
April 23, 2026
Respond By
May 25, 2026
Identifier
1000532960A
NAICS
423690, 423430
The Canada Revenue Agency (CRA) is seeking suppliers for the supply and delivery of headsets and accessories for computers and telephones to CRA employees across Canada. - Government Buyer: - Canada Revenue Agency (CRA), federal agency, contracting office at 320 Queen St., Ottawa, ON - Products and Services Requested: - Monaural and binaural headsets for computers, landline telephones, and cellular phones (with 3.5mm connector) - Technical requirements include noise-cancelling microphones, removable ear cushions, flexible boom arms, wired USB or 3.5mm connections, adjustable headbands, Microsoft Teams certification, compatibility with Windows, Android, iOS, and disconnect/mute/volume controls - Headsets for landline telephones must be compatible with at least five of ten specified CRA telephone systems - Headsets for cellular phones must be compatible with specified CRA cellular phone models - Replacement ear cushions (foam or leatherette) for all headset types - Contract Structure: - Up to four regional contracts (Atlantic, Quebec, Ontario, Western) - Two-year base period with four one-year option periods (total potential duration: 72 months) - Minimum spend commitments per region: $30,000 CAD (Atlantic), $40,000 CAD (Quebec), $85,000 CAD (Ontario), $65,000 CAD (Western) - Delivery required within five business days of task authorization - CRA may add, remove, or modify products and worksites as needed - Unique/Notable Requirements: - Compliance with accessibility, environmental, and technical specifications - Open to Canadian suppliers and trading partners under various trade agreements - May be conditionally set aside for Indigenous businesses under the Procurement Strategy for Indigenous Business - Electronic procurement via Canada Post Connect or SAP Ariba (Synergie 2.0) - Quarterly and ad hoc reporting required - Place of Performance: - CRA offices and worksites across Canada, including major cities in all provinces and territories
Description
The Canada Revenue Agency (CRA) is seeking proposals for the supply and delivery of computer and telephone headsets and accessories to CRA employees across Canada on an as and when requested basis. The procurement is divided into four regional contracts (Atlantic, Quebec, Ontario, Western), each for two years with four one-year extension options. Minimum spend commitments are specified for each region. Bids must be submitted via the Connect service provided by Canada Post Corporation and are evaluated based on the lowest price. The procurement is open to Canadian suppliers and applicable trading partners and may be conditionally set aside under the Procurement Strategy for Indigenous Business.